These Terms and Conditions (“Terms”) apply to all users of our website and customers purchasing our products. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

General Information

Casa Brava Coffee is an online store offering Colombian Coffee products and related products for personal and wholesale use within Australia. All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time. Prices are listed in Australian dollars (AUD) and include GST where applicable.

Orders and Payments

Orders can be placed through our website, and payments must be made in full at checkout. We accept credit/debit cards, PayPal, and other secure payment methods. You will receive a confirmation email with your order details. Once an order is confirmed, cancellations or modifications may not be possible. Please contact us immediately for assistance.

Shipping & Delivery

We offer shipping within Australia and also provide international shipping to select countries. Orders are processed within 1-5 business days and delivered via trusted courier services. Shipping costs are calculated at checkout and may vary based on location. Casa Brava Coffee is not responsible for delays caused by shipping carriers or unforeseen circumstances. Please review our Shipping Policy for more information.

Returns, Exchanges & Refunds

Please review our Refund & Return Policy for details on damaged or incorrect items. Due to the perishable nature of coffee, we do not accept returns for change of mind.

Wholesale Accounts

Wholesale customers must be approved before placing bulk orders. Separate terms may apply to wholesale accounts.

Intellectual Property

All content on our website (including images, logos, text, and product names) is the property of Casa Brava Coffee and is protected under Australian copyright laws. You may not use or reproduce our content without written permission.

Limitation of Liability

• Casa Brava Coffee is not liable for any allergic reactions, misuse of products, or damages resulting from improper use. Customers should follow product instructions carefully.
• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Privacy & Data Protection

• We respect your privacy and protect your personal information. Any details collected during transactions are used solely for order processing and marketing (if consented).
• We do not sell or share customer data with third parties. Please review our Privacy Policy for more information.

Changes to Terms & Conditions

Casa Brava Coffee reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Contact Us

For any inquiries or assistance, please contact us at contact@casabravacoffee.com.au. By using our website and making a purchase, you agree to these Terms and Conditions.

Thank you for supporting Casa Brava Coffee!